Telephone Systems

 

 

Excellware sells, supports, and uses RingCentral  a modern, full-featured, cloud-based telephone system that is pefect for small and large businesses, even with multiple locations.

Eliminate all dedicated copper telephone wiring as RingCentral phones plug into the same ethernet switch used by your computer equipment. Plug your PC's ethernet cable into your phone and eliminate the need for two wires to each desk.  And since RingCentral is cloud-based, there is no need for an expensive, on-site server.

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Other features:

  • Uses existing internet connection for all inbound and outbound calls
  • Provides optional Interactive Voice Response (IVR) (e.g. Press 1 for Sales)
  • Integration with employer- or employee- provided cell phones, tablets, laptops and desktops
  • Business phone, text messaging, and faxing capabilities across devices
  • Fax almost any type of document directly from any device without converting or needing a hard copy
  • "Flip" calls to other devices without disconnecting your current call
  • Phone and video conferencing across devices
  • Custom ring tones and hold music using any mp3 files
  • Fully integrated with Google Apps for Work so you can call anyone of your Contacts
  • Google Chrome extension lets you call numbers with a click
  • Monitor missed, inbound, and outbound call statistics with custom reports
  • Change user settings on-the-fly at the administrator level and allow individual users to change their own settings as needed
  • Inbound 800 numbers available so customers can contact you toll-free
  • Transfer your existing phone numbers to RingCentral with ease
  • Set up rules to handle calls differently during and after business hours—also on holidays
  • Scalable based on the size of your business. Add one or one hundred lines!
  • View the demo page to get an inside look of how your RingCentral system can be managed. Also watch the overview and ease-of-management videos and discover some of the other exciting features RingCentral has to offer!
 

Click here to compare editions and view pricing.